Banking & Financial Insurance

Banking Institutions are faced with a number of challenges today that make them difficult to stay competitive. Not only must they meet the ever-changing regulatory and compliance requirements, but also must implement innovative solutions to help reduce the cost of operations, thereby managing a growth in revenues. In addition, service providers are expected to provide operational efficiencies and improvements beyond the obvious, through innovative approaches. Transformation of the operations landscape is an eminent requirement for all financial institutions irrespective of their size, in order to remain competitive in the market today. In the BFSI sector, we've seen - the more you "engage" and create those "unique experiences" with your assets, the more you stand-out in a very crowded space. To improve differentiation in the market, a lot of banks have gone beyond mobile and social banking, to opening up their core business capabilities (e.g. website portals, trading platforms, payment statistics etc.) and making those capabilities into a revenue source. This is an area we could perhaps assist you in, having worked with large financial institutions in charting out and implementing their Digital (API) roadmaps to help create new ecosystems and monetize their assets.

Our Banking and Financial Business Process Outsourcing services include

CASA / DEPOSITS

  • Customer Acquisition
  • Account Opening
  • Account Maintenance
  • Transaction Processing
  • Customer Service
  • Business Support

Cards

  • Customer Acquisition
  • Card Issuance
  • Credit Appraisal
  • Account Servicing
  • Risk Management
  • Reporting

Real Estate / Mortgage

  • Loan Acquisition
  • Processing and Underwriting
  • Loan Closing
  • Ancillary Services
  • Loan Servicing
  • Bankruptcy & Foreclosure Management

Lending - Retail and Commercial

  • Loan Setup and Booking
  • Application Processing
  • Credit Analysis
  • Doc Generation and Processing
  • Default Management

Collections and Recoveries

  • Early Stage Collections
  • Late Stage Collections
  • Skip Tracing
  • Lettering
  • Reporting

Customer Relationship Management

  • Customer Service
  • Lead Generation
  • Product Helpdesk
  • Customer Helpdesk
  • Cross / Up Sell

KYC / AML

  • Client Onboarding
  • Due Diligence / Enhanced Due Diligence
  • Customer Risk Profiling
  • Transaction Monitoring
  • Regulatory Reporting
  • E-Filings

Payment Services

  • Transaction Initiation
  • Standing Instructions
  • Transaction Validation
  • Transaction Posting
  • Settlement and Fees
  • Incoming Transaction Processing

Expertise

Digitalization and digital transformation services.

API enablement and management.

Mobile commerce.

Business Process Management for better customer journeys.

SOA based integration framework & Governance model.

SaaS enablement of traditional applications.

BI & Data analytics to drive insightful decisions.

A global footprint to enable personalization, while maintaining cost efficiencies through an onsite-offshore model of delivery.

Contact Us

 #206, 2nd Floor, Marvel Signet, Shirur Park, Vidya Nagar,
Hubballi, Karnataka 580021

 +91 836-4251754

 info@cussetinfotech.com

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