The retail industry is at an inflection point, both from a business model and customer engagement perspective. Retailers around the world now realize that sustainable competitive advantage will be gained only by a deep understanding of consumer demands and comprehensive supply chain planning and execution workflows. Distribution strategy and value chain dynamics are becoming integrated with existing capabilities to drive business growth. By enabling the most trustworthy, efficient, and effective processes, we help retailers achieve higher service levels while reducing costs, thereby growing customer loyalty and brand strength.

Today six of the top thirty retailers worldwide work with Cusset and when two of the world s best known Retail conglomerates came to India - they choose to work with us. More than 15 SMEs in India also depend on us to run their business efficiently. These retailers work with us in implementing the right technology across Store management, Supply chain, Merchandise, Planning and Optimisation along with Marketing, HR and Finance to enhance their business outcomes. This results in a better connect with today s hyper-connected customers for achieving the ultimate goal of winning and maintaining customer loyalty.

Retail segment requires a collaborative ecosystem approach to success. Cusset has rendered multiple solutions and services through its eCommerce Centre of Excellence to areas such as multi-channel retailing, supply chain, warehouse management systems, RFID, real-time inventory management, trade promotions management etc.